Refund & Cancellation Policy – Kayra Bangles
Thank you for shopping at kayrabangles.in. We truly appreciate your business and strive to ensure your satisfaction with every purchase. Please read the following policy carefully regarding cancellations, refunds, and exchanges.
Cancellation Policy
- Once an order is placed and confirmed on our website, it cannot be cancelled or modified under any circumstances.
- We make every effort to fulfill and deliver your order promptly. In the rare event of any issue with order fulfillment, our team will contact you within 24 hours of order placement.
Refund & Exchange Policy
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
⚠️ Please note: No Refunds or Returns are available.
However, in exceptional cases (damaged, defective, or incorrect product), your order may be eligible for an exchange or refund only if:
- A clear box-opening video is provided, starting from the very beginning of package opening (unedited, continuous, and without pause).
- The video must clearly show the shipping label, full unboxing process, and the issue being claimed.
- The issue is found to be genuine and verified by our team after reviewing the video proof.
Without proper video proof, no refund or exchange request will be accepted.
To initiate the process, please contact our customer support via WhatsApp at +91-9166225707 within 24–48 hours of delivery.
Refund Turnaround Time
- Upon approval, refunds will be processed within 3–5 working days.
- This timeframe includes processing by our payment gateway and banks.
Credit Amount Processing Time
- After processing, please allow an additional 3–5 working days for the refunded amount to reflect in your bank account.
We appreciate your understanding of our policies, which are designed to ensure a fair and seamless shopping experience for all our customers.
If you have any questions or concerns, please reach out to our support team.
✨ Thank you for choosing kayrabangles.in ✨